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Hotel · Hanoi · Ha Noi Municipality

Holiday Suites Hotel & Spa

In the heart of Hoan Kiem, a 3-star hotel with a spa, breakfast, and easy access to the lake and old city sights.

  • Spa & wellness centre with massage treatments
  • Paid airport shuttle and 24-hour reception
  • Central location near Hoan Kiem Lake
8.2 Great 284 reviews Booking.com 8.2 · 284 reviews

About

Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa sits on Nguyen Sieu Street in Hoan Kiem District, Hanoi’s old quarter. The area is known for Vietnamese craft shops and casual bars, and the hotel is roughly a 25-minute walk from the Vietnam Military History Museum. Guest rooms range from compact doubles to family suites, some with balconies or city views.

The hotel runs a full-service spa offering back, head, full body, and foot massages, plus beauty treatments. Breakfast is served each morning with local and Western options, and the restaurant also handles dinner, packed lunches, and special diet menus. Practical touches include a 24-hour front desk, express check-in/out, currency exchange, and luggage storage.

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Helpful, attentive staff — Guests consistently mention the team going out of their way to arrange tours, recommend local restaurants, and make stays comfortable.
  • Quiet rooms despite central location — Several reviewers note that rooms are peaceful at night even though the hotel sits on a busy street, helping guests sleep well.
  • Good breakfast with variety — Breakfast is a recurring highlight, with fresh local options and Western favorites, and some guests chose to eat dinner at the hotel too.
  • On-site spa and wellness — Guests recommend the massage treatments, and the spa & wellness centre adds relaxation value to the stay.
  • Central location for exploring Hanoi — Walking distance to Hoan Kiem Lake and the Old City Gate, and a short drive to the Hanoi Opera House.
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Worth weighing

5 to weigh
  • Modest overall ratings in some categories — Rooms, service, and value each score 7.8, below the overall 8.2, suggesting these areas may not fully match expectations set by the hotel's best features.
  • Limited check-in window — Check-in is available only between 14:00 and 20:00, which could be inconvenient for late arrivals unless arranged with the 24-hour reception.
  • Check-out times are early or unconventional — Check-out runs from 03:00 to 12:00; morning departures are fine, but the early start might not suit everyone.
  • No pets allowed — The hotel does not accommodate pets, which restricts options for travelers with animals.
  • Potential noise from the busy street — Despite several guests noting quiet rooms, the street can be busy, and light sleepers may still notice some ambient sound.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Guest Room

Family Room

Honeymoon Room

Large Double Room

  • 2 Single beds
  • Shower
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • City view
  • Shower
  • Balcony
  • Air conditioning

Deluxe Room

  • 2 Single beds or 1 Double bed
  • Shower
  • Bathtub
  • Air conditioning

Superior King Room

  • 1 King-size bed,1 Double bed
  • Shower
  • Air conditioning

Family Suite

  • 1 Double bed,1 King-size bed,2 Single beds
  • City view
  • Shower
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • Luggage storage
  • Lift
  • Currency exchange
  • Safe deposit box
  • Smoke detectors
  • No smoking on site
  • No pets allowed
  • Rooms for disabled guests

Food & Drink

  • Restaurant
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus
  • Welcome drink
  • Children's menu

Spa & Wellness

  • Spa & wellness centre
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Paid airport shuttle
  • Fax/Photocopying
  • Free Wi-Fi in public areas

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Parquet floor

Family

  • Cots
  • Children's menu
  • Family Room
  • Family Suite

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 284 reviews

Guest-rated 8.2/10 from 284 reviews

Booking.com · 8.2 · 284 reviews
8.2Verified guest

“The staff were genuinely helpful, from sorting out tours to sharing local tips. Great location just steps from Hoan Kiem Lake. Breakfast had fresh local dishes and tasty Western options that suited everyone.”

8.2Verified guest

“The suite felt brand new and had a bath.”

8.2Verified guest

“Thank you for a comfortable stay. The food was great and breakfast was wonderful. Rooms are quite spacious and new, with a window letting in natural light. The staff were outstandingly accommodating.”

8.2Verified guest

“Really enjoyed the suite, which suited my needs. Breakfast was good with a wide variety of meals. The location was lovely, not far from the Old City Gate. Staff were excellent throughout.”

8.2Verified guest

“Clean, spacious room, very good service, and a central location.”

8.2Verified guest

“The room was super comfy and clean, and we slept well because it was quiet at night despite the busy street. Staff were friendly and helpful, always going the extra mile. Breakfast was delicious with plenty of choice—we enjoyed it so much we ate at the hotel two evenings in a row. Perfect location, walking distance to many Hanoi sights.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel (around 5 minutes according to one guest), the lake is the heart of Hanoi's old quarter, perfect for morning strolls and seeing the iconic Turtle Tower.

Old City Gate: Roughly a 10-minute walk away, this historic gate marks the entry to the old quarter and is surrounded by craft shops and casual bars.

Hanoi Opera House: About a 5-minute drive from the hotel, this French colonial landmark hosts performances and is a good landmark for exploring the French Quarter.

Vietnam Military History Museum: Around a 25-minute walk from the hotel, this museum offers insights into Vietnam's military past and is a cultural stop for history enthusiasts.

5 Nguyen Sieu Street, Hoan Kiem District, Hanoi, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-20:00
Check-out
By 03:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
17 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is available from 14:00 to 20:00, and check-out is from 03:00 to 12:00.

Does the hotel have a spa?

Yes, Holiday Suites Hotel & Spa has a spa & wellness centre offering back, head, full body, and foot massages, plus beauty treatments.

Are pets allowed at the hotel?

No, pets are not allowed on site.

Is breakfast included?

The hotel serves breakfast with a variety of options, including local and Western dishes, as noted in guest reviews. Specific inclusion details are not provided in the input.

Does the hotel offer airport transfer?

Yes, the hotel provides a paid airport shuttle service.

Is there parking at the hotel?

Parking availability is not specified in the input, so we cannot confirm it.

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The bottom line

Holiday Suites Hotel & Spa delivers a reliable, comfortable stay in Hanoi's Old Quarter, with standout staff, a filling breakfast, and a quiet room despite the central bustle. Ideal for travelers who want a good base for sightseeing and value spa treats, though the check-in window and modest room ratings are worth noting.

8.2Based on 284 guest reviews and an 8.2 rating.

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